Columns
Most of us would probably agree that the biggest changes have come in the technology we use in our day-to-day operations....
Demmie Hicks writes on the traits and characteristics of best agency leaders....
Barry Zalma writes that a Certificate of Insurance can give rise to a claim of negligent misrepresentation in Kentucky....
Chris Amrhein writes about how Tchaikovsky used the five steps of basic risk management in composing the 1812 Overture....
Lisa Harrington writes on how leadership roles are important in today's economy, and how every decision impacts other staff members....
Rick Gilman discusses why multimedia communication is important as a marketing tool, and how to incorporate video production....
Jack Burke explains why and how businesses need to plan to succeed....
Andy Beauchamp describes his experiences as a young agent....
Departments
Letters from our readers about previous issues....
The five hotspots for earthquakes are the Caribbean, Chile, Indonesia, Japan and North America according to a report by Aon Benfield....
Small nonprofit businesses with annual revenue of under $25,000 must file forms or information postcards with the Internal Revenue Service....
American Power Act of 2010 can create an estimate of 440,000 new U.S. jobs by 2020, and save consumers $35 annually on their energy bills....
Worksite clinics are becoming an increasingly popular way to control healthcare spending and enhances employee productivity....
Despite industry-wide shrinking pay increase budgets and pay freezes, and the flat economy, insurance companies still provide employees with paid time off....
Richard Mintzer writes about a case involving a car and bank repossession, and how some questions can still be difficult to answer....
Paul Morrissette writes why targeting the lesbian, gay, bisexual and transgender community to sell personal lines products is a part of a diverse marketing strategy that an agency can use to gain new clients....
An independent agency, owned and operated solely by its employees, R&K insurance represents most national and regional property-casualty and benefits insurance markets with 11 offices expanding in New York and Connecticut....
Most forecasters have projected that the 2010 hurricane season could be very active. Paul C. Blume Jr. writes about insurer's promise to be there for its clients, and during the hurricane season is when they are needed most....