July 06, 2009 Google is now an integrated part of modern culture, replacing the family dictionary, the encyclopedia and phone book.... June 02, 2009 Learn the seven steps to the preparedness plan.... May 01, 2009 Let's examine specific ways agencies can establish, maintain adn implement a practical plan for disaster preparedness and business continuity.... April 10, 2009 When we think of “technology,” it’s easy to think about computers, phones and other hardware/software solutions in our 21st century agencies. But an easily overlooked IT responsibility is disaster preparedness and business continuity.... March 04, 2009
Batteries—they’re everywhere. These small, portable devices are the source of strength and success behind many pieces of technology we take for granted. But do batteries receive the attention they... February 02, 2009
Some call it “telecommuting.” Others call it “virtual staffing.” Bottom line is that more and more people are working away from the office every year. Smart Phones, laptops and other portable... January 05, 2009
“One ringy-dingy…two ringy dingy…Have I reached the party to whom I am speaking?” If you’re a baby boomer, you probably recognize these words from Lily Tomlin’s Ernestine... December 03, 2008
One of the challenges of living in an age of information is figuring out what to do with all that information. A walk past a bookstore reveals any number of recent arrivals promising to change everything in your... October 31, 2008
The concept of telepresence is at least 50 years old and has a long-running relationship with science fiction and television. From Issac Asimov’s “The Naked Sun,” published in 1956, to the... October 06, 2008
Writing a regular technology column is an interesting challenge. While there is certainly no shortage of new technology marvels to write about, the challenge is to bring a fresh perspective to technology topics... September 10, 2008
Welcome back. Last month, we listed the first six of my “Baker’s dozen” of tips on getting the most out of Outlook. Now that you’ve had a month to practice, let’s move on to the big... August 01, 2008
Over the past several years, I’ve had the opportunity to write about almost every area of agency life, from leadership skills to providing practical ways to solve everyday... July 01, 2008
Imagine someone in your community checking their mailbox. Rather than a flier about saving 15 percent on their auto insurance, they see a postcard presenting a message about protection with something... June 06, 2008 If you're not already using RSS feeds on your agency Web site, you’re missing out on a unique competitive edge that lets the world know you understand that issuing a policy is just the beginning of the protection relationship.RSS—or... May 02, 2008 Compared with other challenges in our technological world, identity theft is a newcomer on the scene. As recently as five or 10 years ago, we felt relatively safe surfing the World Wide Web. Today, the threat of our identities falling into... April 07, 2008 Many agencies have already upgraded to Microsoft Exchange Server 2007. Gaining control of e-mail and maximizing the collaboration benefits provided by an Exchange server are compelling reasons why use of this software should continue to grow in... |